About Pet Food Express
We're Pet Food Express and we help California pet parents live happier, healthier lives with their pets. How? We listen, empathize, and collaborate to find answers to the toughest pet problems. Finicky cat? Barking? Leash pulling? We've been there—and we're here to help.
Our strategy is simple: we only sell products we trust for our own pets. That means we don't sell products with fillers or suspect ingredients, and we get to know the people we buy products from.
We want to be the very best place to shop for your pets. We want you to be able to choose products with confidence, get them how and when you want to, and depend on our support. Through it all, we want to be a force for good in the greater pet community.
Choose with Confidence
Whatever your budget, we’ll help you provide the best possible nutrition for your pets.
No fillers or suspect ingredients, ever. If we wouldn’t feed it to our own pets, we won’t sell it for yours.
From raw to fresh foods to hemp oil supplements, we’re always at the cutting edge of the pet industry.
How and When you want to
With 62 California locations, expert advice and personal service is always nearby.
Know what you want? Have it delivered to your door.
(Rolling out in 2019.)
From our self-service pet wash to wellness centers, our services are walk-in and available outside traditional business hours.
Depend on our support
Pet problem? We’ve probably been there and we’re here to help.
Peace of Mind
If a product doesn’t work for your pet, we’ll take it back—even if it’s opened and even if there’s slobber on it.
We help you connect to fellow pet owners and work together to help homeless pets.
Force for good
Finding Forever Homes
We are the proud hosts of the Bay Area Pet Fair, the largest animal adoption event in North America. We also host weekly adoption events in almost all of our stores. We help find forever homes for 23,000+ animals a year.
Rescue + Shelter Support
Through our 20/20 program, we donate $20 for every animal adopted out from local shelters and rescue groups. We donate returned products to local animal rescue groups and our stores host two rescue fundraisers per year.
We use our power to advocate for the pet community, from protecting off-leash dog parks to lobbying state legislators to support bills that protect pets. We are community leaders for disaster response, especially for fires.